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Employees are your most valuable asset - Is that true?

It's a rhetorical question and the answer is, of course, NO!
They are your second most valuable asset. The most valuable asset you have is, after all, your customers. Surprised?


Who are you?
You are a manager, a leader, a partner. In your daily life you deal with people. From 9 to 5 you handle cases and clients. But from 5 to the end of the day all your discussions centre on your staff.

What do you discuss?
- Why don't employees take more responsibility?
- How do we create a more profitable business?
- How can it be that employees don't act in accordance with the guidelines we've already discussed many times?
- As a leader you find you're the only one taking the lead to achieve goals.
- Why isn't there a higher level of satisfaction in your organization?

What else do we know?
90% of staff have had an employee satisfaction interview, but only 25% have felt it was significant or serious. As a manager you spend less than one hour per month talking about your plans. This has the unfortunate consequence that only 5% of employees actually understand in which direction the company is heading. Does this sound familiar? Or is it all just empty statistics that don't apply to your Firm?
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How does leadership theory work?
Pass! Of course we know the answer to that question but we prefer to focus on Practice - and we know that works. But we also know that staff don't always experience policies in practice.
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Case studies
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