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Who are you?

You are a manager, a leader. In your daily life you deal with people. From 9 to 5 you handle cases and clients. But from 5 o'clock to the end of the day all your discussions centre on your staff.

What do we know about other law firms?
We know their concerns, what they're talking about - and their concerns, their discussions are precisely the same as yours.
- How do we create a more profitable business?
- How can it be that employees don't act in accordance with the guidelines we've already discussed many times?
- As a leader you find you're the only one taking the lead to achieve goals. Nevertheless your time and focus is constantly being diverted by the demands of day to day operation.
- Why isn't there a higher level of satisfaction in your organization?
- Why do we lose staff and why can't we find highly qualified replacements?

What else do we know?
90% of staff have had an employee satisfaction interview, but only 25% have felt it was significant or serious. As a manager you spend less than one hour per month talking about your plans. This has the unfortunate consequence that only 5% of employees actually understand in which direction the company is heading. Does this sound familiar? Or is it all just empty statistics that don't apply to your Firm?
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How does leadership theory work?
Pass! Of course we know the answer to that question but we prefer to focus on Practice - and we know that works. But we also know that staff don't always experience policies in practice.
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Case studies
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